The first-time buyer

The first-time buyer.

They have the most questions. The most anxiety. The least experience with what's normal and what isn't.

They'll text you at 10pm not because they're demanding but because they're scared and you're the person they trust. And they genuinely don't know that 10pm is outside business hours for most people.

Matilda answers the process questions, the timeline questions, the "is this normal" questions. At 10pm, immediately, without making them feel like a burden.

You handle the judgment calls. They never feel alone in the process.

matildahq.com