Terms of Service
Last updated: March 13, 2026
Welcome to Matilda
Welcome to Shafiq and Company LLC, doing business as Matilda (“Company,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our website and the Matilda service (collectively, the “Service”). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, please refrain from using the Service.
Eligibility and Acceptance
You must be at least 13 years of age to use the Service. If you are between 13 and 18, you may only use the Service under the supervision and consent of a parent or guardian. By using the Service, you represent that you meet these requirements. Continued use after any updates to these Terms constitutes acceptance of the revised Terms.
Use of the Service
You agree not to misuse the Service, including attempting to access data without authorization, interfering with security, or using automated scripts to collect information. You are responsible for any content or communications you submit through the Service.
User-Generated Content
You retain ownership of any content you submit. By posting or uploading content, you grant Shafiq and Company LLC, DBA Matilda, a worldwide, non-exclusive, royalty-free license to use, reproduce, and display it for the purpose of operating and improving the Service.
Third-Party Services
The Service may integrate with third-party platforms such as Google, Notion, or Airtable. Your use of those platforms is subject to their own terms and policies. We are not responsible for any third-party content, performance, or outages.
Fees, Payments, and Refunds
Some features of the Service require payment. By submitting a payment method, you authorize us and our payment processors to charge applicable fees. Subscription plans renew automatically unless canceled before the next billing period. You are responsible for all applicable taxes.
Unless expressly stated otherwise in writing, all purchases, fees, and charges are final and non-refundable. Canceling a subscription prevents future renewals but does not entitle you to a refund for the current term. If a free trial is offered, you must cancel before it ends to avoid charges.
We may, at our sole discretion, issue a one-time refund or credit in limited cases such as duplicate charges or verified technical errors. Any such accommodation does not create an obligation to do so again.
No Medical or Professional Advice
The Service provides general accountability and productivity support. It does not offer medical, psychiatric, psychological, or therapeutic advice. You acknowledge that the Service is not a substitute for professional diagnosis, treatment, or emergency intervention.
You are solely responsible for your own actions, well-being, and any outcomes arising from your use of the Service. To the fullest extent permitted by law, Shafiq and Company LLC, DBA Matilda, is not liable for any harm, self-inflicted injury, mental health episode, or other adverse outcome that results from your decisions or conduct while using the Service.
If you are in distress or in danger of self-harm, call 911 (or your local emergency number) immediately. In the U.S., you can also dial 988 to reach the Suicide & Crisis Lifeline.
Communications Consent
By providing your phone number or email, you consent to receive messages from us, including reminders, account updates, and promotional content. You may opt out of non-essential messages at any time. Standard message and data rates may apply.
Privacy and Data Use
Your use of the Service is also governed by our Privacy Policy, which explains how we collect, use, and protect your information. By using the Service, you consent to those practices.
Termination and Data Retention
We may suspend or terminate your access to the Service at any time, with or without notice. Upon termination, your right to use the Service will cease immediately. We may retain certain information as required by law or for legitimate business purposes such as fraud prevention or dispute resolution.
Disclaimer of Warranties
The Service is provided on an “as is” and “as available” basis, without warranties of any kind. We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, secure, or error-free.
Limitation of Liability
To the maximum extent permitted by law, Shafiq and Company LLC, DBA Matilda, and its affiliates shall not be liable for any indirect, incidental, consequential, or punitive damages, or any loss of profits, data, or goodwill, arising from your use or inability to use the Service.
Indemnification
You agree to indemnify and hold harmless Shafiq and Company LLC, DBA Matilda, and its affiliates from any claims, losses, or damages arising from your violation of these Terms or misuse of the Service.
Governing Law
These Terms are governed by the laws of the Commonwealth of Virginia, without regard to conflict-of-law principles. You agree to the exclusive jurisdiction of the state and federal courts located in Virginia for any dispute arising from these Terms.
Severability and Entire Agreement
If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in full force and effect. These Terms constitute the entire agreement between you and Shafiq and Company LLC, DBA Matilda, regarding your use of the Service and supersede any prior agreements.
Changes to these Terms
We may modify these Terms at any time. Any updates will be posted on this page with the “Last updated” date revised accordingly. Your continued use of the Service after changes take effect indicates your acceptance.
Contact
For questions or concerns about these Terms, contact us at contact@shafiqco.com.